Need your advice on Contact Center startup business
I’m in the middle of an offshore contact center start-up and need some advice on what it would take to gather new business to ultimately succeed in the business primarily having clients in N. America....
View ArticleLooking for suggestions for reliable outsource partners for inbound calls
I am in the completing an RFP. I need to submit this to various outsourcers. We are primarily an inbound call center with very simple needs. I am having a hard time finding a list of outsource...
View ArticleWhat would you recommend as the best CRM solution for a small business?
What would you recommend as the best CRM solution for a small business (about 5-10 workers) also would this solution offer any include or be integrated with any I.T helpdesk software. Thanks.
View ArticleCan we use a central database for distributed CRM software?
Can I implement a central database (Microsoft SQL Server) with distributed CRM application servers in remote locations? Due to large number of Outlook CRM clients, we’d like to try this model of...
View ArticleHow do you calculate the cost of setting up a Call Center?
I want to start a new call center business in Egypt. I have no clue about how to market this business into other countries. Also, I need to know how to calculate the costs of 100 seat center. I’m...
View ArticleAlready using SAP ERP – any good reasons to consider CRM software not from SAP?
We have already a SAP ERP system running. Are there good reasons to consider CRM software not from SAP?
View Articlehow to create IIS web for CRM after i confused deleted?
Recreated IIS web for CRM after deleted.
View ArticleHow to run Siebel service from external C# application?
how to run siebel service from external c# application
View ArticleIT & CRM
Hi I need information about IT services that we can present to Electrical industry.and I need information about relationship of IT & CRM & Electrical industry… thanks a lot
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